Terms & conditions

Issued by créateur.collective.co (referred to as "créateur.collective", "we", "our", or "us"). These terms and conditions govern the use of Créateur.Collective.co's online service, including browsing, shopping, and participation in any promotions. By using our site, you agree to the following terms. You can access these terms at anytime via the footer of our website.

Our Legal Framework
Créateur.Collective is an Australian-registered company operating under Australian law. Regardless of where you are located, all purchases are considered to take place in Australia and are governed by the laws of Australia. Prices are listed in Australian dollars (AUD) and include the 10% Goods and Services Tax (GST).

Shopping at createur.collective.co
We aim to make your online shopping experience smooth, secure and creative. Products are available for purchase using secure payment methods including Mastercard, Visa, and American Express. Your details are encrypted and protected using the latest security tech, and will only be used to fulfil your order. Créateur.Collective reserves the right to cancel any order suspected of fraud or abuse. Registration is optional. If you choose to register, your shipping details will be saved to make future purchases easier, and you may receive updates and early access to drops. If you checkout as a guest, we won't store your personal details beyond your purchase.

Pricing
All prices are in AUD and include 10% GST. Prices are accurate at the time of listing, but we reserve the right to adjust prices at any time without notice.

Charges
You agree to pay the listed price at the time of purchase, including shipping and any applicable service fees. All sales are final unless otherwise outlined in these terms.

Shipping & Delivery
We ship via Australia Post and DHL depending on your location. Delivery timeframes may vary and are estimates only. While we do our best to get your order to you promptly, we can't guarantee exact delivery dates and are not liable for any delays outside our control.

Preorders & Drop Model Sales
All items sold via preorder or limited product drops are final sale - we do not offer refunds, returns, or exchanges on these items unless the product is faulty or damaged on arrival. In the rare event that your item is defective, please contact us within 7 days of receiving your order, and we'll organise a replacement or full refund. All returned items must be in unworn, original condition, with tags and proof of purchase.

Product Representation
We do our best to show our clothing and designs accurately, but please note that colours may vary slightly dependingon your device or screen. We can't guarantee exact colour match across devices

Use of createur.collective.co
Your use of this site is personal and non-commercial. You may not distribute, modify, transmit or reuse any of the content - including images, designs or text - without written permission from créateur.collective. Attempting to gain unauthorized access to our systems or interfering with the site in any way is strictly prohibited.

Intellectual Property & Copyright
All designs sold on this site - whether created in-house or via collaboration - are owned by créateur.collective.co, unless otherwise stated. All content, imagery and product artwork is protected under Australian copyright law.

Liability Disclaimer
créateur.collective provides general information and access to creative apparel. We may update or remove content from the site at any time.

To the fullest extent allowed by law, we will not be liable for any damages or losses (direct or indirect) arising from your use of, or inability to use, our website - including any issues with viruses, delays, or content errors.

Use of our site is entirely at your own risk.

Thanks for supporting small creators. If you have any questions, reach out via our contact page or socials.